A Service Tech with Every New Order
When you order a new machine with us, whether stock or custom-built, we don’t just ship it to you with a list of complicated instructions. We send a service tech to set up your equipment and make sure that it’s set up correctly and working perfectly.
That’s the way we do it at Modern Machine Tool Company—we’re with you every step of the way.
And a Service Tech Whenever You Need Us
We built our reputation on reliability, but if you ever have a problem, we want to get you up and running as soon as possible. Everything we make comes with a one-year, parts-and-labor warranty and we stand behind our machines.
Most of our parts are machined in-house, so we can usually ship parts the same day, or the day after you order them. We also use ISO components, so that you can source components locally, using the brand of your choice, and get back up and running fast.
Our service techs are based in Jackson, Michigan, and they travel all over the world as needed. We also provide telephone support for more common repairs.
If you have any problems, contact us and we’ll get you back up and running as soon as possible.
A History of Standing Behind Our Lathes
Since 1916, Modern Machine Tool Company has prided ourselves on doing a better job, usually at a lower cost than our competitors. Our service is a great example of this. We don’t just drop your machine on your doorstep and let you try to figure out how it works. That’s how we do it at Modern Machine Tool Company.
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